General Information

GENERAL INFORMATION.

To enroll go to the bookings page above, any problems or questions please do not hesitate to contact the school, appointments can be made for assessments to work out levels.

Once enrolled you will be e-mailed an invoice, which will have account number and information with how much to pay.

Overdue fees will lead to your child been excluded from lessons.

Two Catch up lessons are available for missed lessons see staff to arrange a time.  

If your child is sick, please stay at home, and ring to advise.

Your child will be paired with children with the same ability, if your child's ability changes we will discuss options to change groups to encourage continued learning.

Let as know if circumstances changes, like, going to school, needing to change days, or cancelling.

If you cancel you must give 2 weeks notice.  Refunds will be given for lessons in credit.

Please remain with your child until the lessons starts and be there when the lesson ends.

We have a no cry policy.    We never fource a child to do anything they are not comfortable with.

If you have any complaints please talk to us, and we will do our best to rectify any problems.

Health and Safety

 No swimming if the swimmer has had diarrhoea, vomiting or an upset stomach in the last two days.

 Wash off any dirt or face painting.

 Tight fitting togs and swimming nappies are required for anybody with incontinence issues.

 If the pool is contaminated, the pool will be closed and the appropriate action taken.